Frequently Asked Questions

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We provide a full suite of home care services, including standard cleaning, deep cleaning, move-in/move-out cleaning, home organization, and post-construction cleaning. Each service is designed to address different needs—from regular upkeep to full cleanups or decluttering.

Always. We use eco-friendly, non-toxic, pet- and child-safe cleaning solutions. Safety and comfort for your loved ones—two-legged and four-legged—are never compromised in our work. 

 You can schedule via our website booking system, by phone, or by contacting us directly. For regular services, a few days’ notice is usually enough. For deep clean or post-construction work, especially during busy seasons, we recommend booking 1–2 weeks ahead to secure your preferred date. 

Deep cleaning includes everything we do in the standard cleaning plus detailed work like baseboards, vents, and appliance interiors (by request). Post-construction cleaning is more intensive—removing construction debris and dust from all surfaces, detailed polishing, and final touches to ensure your newly built or remodeled space is move-in ready. 

 Yes. Every home is unique. Whether you want to focus on certain rooms, need special attention to organizing, or have preferred products, just let us know. We’ll adapt to your needs while maintaining our high standards. 

 We do. We use professional-grade equipment and supplies that meet our standards. If you prefer we use something special from your home, we’re happy to accommodate. 

 We believe in doing things right. If anything isn’t to your expectations, contact us within 24 hours and we’ll arrange to correct it at no extra cost. 

 That is entirely up to you. Many clients opt to be home; others leave us access instructions. We work around your comfort and ensure everything is secure when we depart. 

 Integrity is foundational to us. All team members undergo thorough vetting and background checks and are held to high standards of professionalism, discretion, and respect for your home and privacy.